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Frequently asked questions

Who may take shelter at l'Accalmie?

Our services are offered to women, with or without children, that are living domestic violence or sexual abuse and are in need of shelter. All unclear or irregular requests are subject to a 48 hour evaluation period. Afterward, either the stay will be approved, or the person will be referred to another resource.

How long may I take shelter at l'Accalmie?

The length of your stay will vary according to your needs.

Are there any costs?

All our services are free.

What should I bring with me?

Bring your clothes, personal belongings, medication, prescriptions, medical insurance card, identity card and all relevant documents needed for different procedures (birth certificate, marriage contract, insurance contract, rental contract, etc...)

Will my stay at l'Accalmie be confidential?

Your presence at l'Accalmie is confidential. Women here are perfectly safe. The house's address is not public and the personnel will not reveal your presence to anyone (policemen, lawyer, social worker, etc...) without your personal consent.

Can I take shelter at l'Accalmie more than once?

Yes, according to your needs and also if you respected the rules, the other women and the personnel during your first stay.

If I stay at l'Accalmie, will my children be able to go to the same school?

Yes, don't worry, we will bring your children to their respective schools.

Can family and friends visit me at l'Accalmie?

No. The reason for this is to ensure confidentiality. Visits will have to take place outside l'Accalmie.

I am living domestic violence but I do not wish to stay at l'Accalmie. Can you still help me?

Yes, all our services are also offered to women that don't stay.

My child witnessed violence, can l'Accalmie help him?

Yes, we have personnel that are specifically trained to work with children.

Am I living domestic violence?

Domestic violence can be expressed in different forms. It can be physical, psychological, economical or social. In other words, violence is not just being abused physically. Here are a few signs indicating that you may be living violence: intimidation, threats, denigration, etc. It is also good to know that violent spells are often preceded by honeymoon periods and followed by extreme tension. If you believe you are a victim of domestic violence, please contact us and we will provide help. For more information, go to the following articles: To experience domestic violence is... and Domestic violence, is it part of my life?